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Post by kittenclaus1 on Jun 23, 2010 11:24:18 GMT -5
I switched internet providers today and was so happy to be upgrading. Then I tried to log into my account and it said I was banned. Now I would understand and be perfectly happy to wait to have this resolved BUT I had sent a pm to admin over a week ago telling him about the switch. he said everything should be fine and now this! I've never had any sort of problems with this site before now and am very disappointed that although I tried to let him know ahead of time so nothing in my account would be damaged it didn't seem to matter. I have sent an e mail to him but if any mods are reading this could you possibly try to contact him and hurry the matter. Thanks
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Post by shirlchave on Jun 23, 2010 11:26:49 GMT -5
Doug can't stop the system from autobanning. It's good that you let him know ahead of time in case something odd shows up as to why the system banned the account. Doug will be able to tell you more, but make sure that the new ISP isn't connecting through a proxy.
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Post by kittenclaus1 on Jun 23, 2010 17:03:18 GMT -5
What is a proxy? My new internet provider is Comcast cable.
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Post by shirlchave on Jun 23, 2010 19:25:11 GMT -5
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Post by kittenclaus1 on Jun 24, 2010 4:58:35 GMT -5
I don't understand what the heck is going on!!!! I got an e mail from Doug yesterday and he wanted me to explain why my ip address was the same as another members in another city. I have no idea why!!!!! All I do know is that I switched internet providers to Comcast yesterday and now this. I just hope this gets figured out soon, I truly love this site and tell everyone how good it is. I've never done anything wrong to hurt or risk my membership here and now this happens and I don't know how it happened. I'm just really upset right now!
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Post by kittenclaus1 on Jun 24, 2010 19:21:19 GMT -5
I just wanted to let everyone know that we have the best admin of anyone!!!!! i'm still not sure why this happened but Doug took care of it and I am now back and able to earn money from this great site. I have always tried to be an honest person and believe firmly in what you do caomes back to you and today it came back to me. Thanks Doug and for all the support here.
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